Incident Management with Eric Han

This week I am joined by Eric Han as we discuss incident management and emergency response in online platforms. Eric is a Trust & Safety Veteran with 16 years of experience across giants like Google, Yahoo, Twitter, Uber, and TikTok. Everything that can happen will happen on a platform at an exponential rate, and now, it can happen text, photo, image, DM, livestream, or ecommerce. All of it is fair game for bad actors. We discuss best practices for developing and building a platforms incident response strategy. 

Hosted on Acast. See acast.com/privacy for more information.

Online safety can be messy and nuanced, but it doesn’t mean our conversations about it need to be that way as well.

Welcome to Safety is Sexy, a podcast that features content experts, technology experts, and researchers who are doing the work to create healthy online spaces. When it comes to improving online spaces, it takes all of us.

Hosted on Acast. See acast.com/privacy for more information.

• No. of episodes: 29
• Latest episode: 2025-01-07
• Education Technology How To

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