Handling concerns and complaints - Cleave Hay

NZSTA provider Cleave Hay advocates a preventative approach to concerns and complaints and outlines good practice principles and processes to follow when complaints do eventuate.

Welcome to the NZSTA podcast, the home of fast paced, enlightening, educational and informative content to help support you in your journey as a New Zealand school trustee, or in your consideration to become a school trustee. If you have any requests for future content please do let us know.

• No. of episodes: 25
• Latest episode: 2020-01-27
• Education Government

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